This article introduces the Pickup in store feature in Ecombe Editor and explains how to set it up in your Shopify store.
Pickup in store in (also known as Pick up in store or Local pickup) is a feature that allows customers to place an order online and pick it up at a physical store, instead of having it shipped to their address.
Pickup at store works based on locations and product inventory, does not require installing additional apps, and can be used alongside other delivery methods.
Requirements to use Pickup at store
Before setting up Pickup at store, make sure that:
Your store has at least one Location
The location has Fulfillment enabled (fulfills online orders)
The product has inventory available at that location
How to set up Pickup at store
Follow the steps below to set up Pickup at store in your Shopify store.
Check your Locations
Go to Shopify Admin, navigate to Settings → Locations
By default, Shopify creates one location. If you want to create more locations:
Enter the Location details (Name, Address)
Make sure: Fulfillment is enabled
This location will be where customers pick up their orders.
Enable Pickup in store for a Location
Go to Settings → Shipping and delivery->Scroll down to the Pickup in store section then Click Set up.
Select the location you want to allow pickup from. Enable Let customers pick up orders directly at this location
Configure:
Ready for pickup notification
Example: “Please bring your order confirmation email when picking up.”
Expected pickup date
Example: “Ready within 2 hours” or “Same day”
This information will be displayed to customers during checkout.
Assign product inventory to the Location
Pickup at store only works if the product has inventory at the pickup location.
Go to Products → select a product
Scroll down to the Inventory section
Under Locations, make sure:
Inventory quantity is greater than 0
If not:
Enter the inventory quantity
If the product has multiple variants, make sure to check the inventory for each variant.
Check display on the Ecombe Product Template
After setup is complete:
On the Ecombe Product Template, when clicking the Store available block, it will display:
A status label such as Pick up – Available
During Checkout, customers will see the options:
Note: Pickup at store will not be displayed if:
The product is out of stock at the location
Local pickup is not enabled for the location
Frequently Asked Questions (FAQ)
Does Pickup at store apply to individual products?
→ No. Pickup at store is not enabled per product. Instead, it is:
Applied to all products with inventory at that location
Can I hide pickup for a specific product?
→ Yes. You can do this by:
Not assigning that product’s inventory to the pickup location, or
Setting the inventory quantity to 0 at that location
