# How to setup Pickup In Store

This article introduces the **Pickup in store** feature in Ecombe Editor and explains how to set it up in your Shopify store.

## Overview

**Pickup in store in** (also known as **Pick up in store** or **Local pickup**) is a feature that allows customers to **place an order online and pick it up at a physical store**, instead of having it shipped to their address.

Pickup at store works based on **locations** and **product inventory**, does not require installing additional apps, and can be used alongside other delivery methods.

## Requirements to use Pickup at store

Before setting up Pickup at store, make sure that:

* Your store has **at least one Location**
* The location has **Fulfillment enabled (fulfills online orders)**
* The product has **inventory available at that location**

## How to set up Pickup at store

Follow the steps below to set up Pickup at store in your Shopify store.

{% stepper %}
{% step %}

#### Check your Locations

Go to **Shopify Admin, n**avigate to **Settings → Locations**

<figure><img src="/files/iVImTjqtdnzEaQYPPu51" alt=""><figcaption></figcaption></figure>

By default, Shopify creates one location. If you want to create more locations:&#x20;

1. Click **Add location**
2. Enter the **Location details** (Name, Address)

Make sure: **Fulfillment** is enabled

<figure><img src="/files/hI8dng7RKa9JgijeOE1m" alt=""><figcaption></figcaption></figure>

This location will be where customers pick up their orders.
{% endstep %}

{% step %}

#### Enable Pickup in store for a Location

Go to **Settings → Shipping and delivery->**&#x53;croll down to the **Pickup in store** section then Click **Set up.**

<figure><img src="/files/L9hyqlUt79Kh1xZ3ayRg" alt=""><figcaption></figcaption></figure>

Select the location you want to allow pickup from. Enable **Let customers pick up orders directly at this location**&#x20;

Configure:

* **Ready for pickup notification**
  * Example: *“Please bring your order confirmation email when picking up.”*
* **Expected pickup date**
  * Example: *“Ready within 2 hours”* or *“Same day”*&#x20;

This information will be displayed to customers during checkout.

<figure><img src="/files/oSlLAJ4obUa2ypQzsQvl" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Assign product inventory to the Location

Pickup at store **only works if the product has inventory at the pickup location**.

1. Go to **Products → select a product**
2. Scroll down to the **Inventory** section
3. Under **Locations**, make sure:
   * The location is **enabled**
   * Inventory quantity is **greater than 0**
4. If not:
   * Click **Edit locations**
   * Enable the location
   * Enter the inventory quantity

If the product has multiple variants, make sure to check the inventory for each variant.
{% endstep %}

{% step %}

#### Check display on the Ecombe Product Template

After setup is complete:

* On the **Ecombe Product Template**, when clicking the **Store available** block, it will display:
  * Store name
  * A status label such as **Pick up – Available**

<figure><img src="/files/kVFL2OjWBqwY6JYLbERq" alt=""><figcaption></figcaption></figure>

* During **Checkout**, customers will see the options:

  * **Ship**
  * **Pick up**

  <figure><img src="/files/09fF3YJ6FE86IHK738LB" alt=""><figcaption></figcaption></figure>

**Note:** Pickup at store will **not be displayed** if:

* The product is out of stock at the location
* Local pickup is not enabled for the location
  {% endstep %}
  {% endstepper %}

## Frequently Asked Questions (FAQ)

#### Does Pickup at store apply to individual products?

→ **No.** Pickup at store is not enabled per product. Instead, it is:

* Enabled per **Location**
* Applied to **all products with inventory at that location**

#### Can I hide pickup for a specific product?

→ Yes. You can do this by:

* Not assigning that product’s inventory to the pickup location, or
* Setting the inventory quantity to **0** at that location

{% hint style="info" %}
Have a question?

Contact us via **in-app live chat**. We'll reply in few minutes.
{% endhint %}


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